Covid-19 or the Coronavirus arrived on our doorstep and the advice on how to handle every aspect
of it as far as a funeral directors were concerned arrived as fast, and constantly conflicting and
sometimes frightening accounts of what happened in other countries, what could happen here
and how to prepare for the worst scenario very quickly became an everyday event. So much so that
it was hard to know which was factual and which was not, especially as the information very often
came from what we considered informed, reliable and educated sources, people we believed
to be educated to handle such a situation, to give us good advice on how to prepare and
survive during something we had never seen or experienced before.
We took all advice on board even though it was painful to listen to some of it. We listened and had
our own meeting and decided to keep up the professional standards offered by us to families who
trusted us over the years and I believe this was one of the proudest moments I have ever had in my
career, backed 100% by my wife and staff. We then put our resources into place in order to
deal with this new challenge, Covid-19.
The investment in our premises was to prove to be the number one asset in our corner, something I
have believed in since the first day I walked into my friend David McGowan’s funeral home almost
30 years ago, David installed in me a belief that the funeral home was your number one asset and
money invested in it was never wasted, so when I built my funeral home in 1996, it became a life
long ambition to have it up to a very high standard inside and out, something that now stood no end
to help us in this new challenge , this would indeed prove to be our number one asset . The
complete and dedicated commitment of everyone who works here was every bit if not more
essential, and together we set out a plan that has carried us through.
The investment in the funeral home included state of the art embalming facilities and equipment
which gave us confidence to be able to work in a safe environment and another investment was a
scholarship I won which enabled me to study and receive a masters degree in restorative art, in
Liege University, the year I spent here concentrated very much on embalming highly infectious
cases, something I couldn’t have foreseen then, that would stand so much to me now. This
knowledge was invaluable and along with some serious infectious cases handling qualifications also
received by my fellow embalmer, we were fully equipped to provide no change in the professional
embalming service offered by Grey’s, something which defines our funeral home service.
The funeral home has over 100 parking spaces and is over 6000 square feet inside, something I
thought would initially be a hindrance, very soon became an absolute blessing , despite falling
numbers in attendance at funerals we were very quickly and easily able to offer social distancing by
having a minimum of 6 feet distance between people at any one time while visiting the funeral
home, our two state rooms became a very important part of our service and when the numbers
attending funeral were reduced to a small number, we still had so much room to ensure all
guidelines were adhered to at all times, but still allowing our families as much visitation time as they
Another investment which proved invaluable was a fast internet service in our funeral home and a
very good web site which was developed over the years. A serious boost to this was our manager
Thomas Bourke, who proved invaluable and his knowledge of everything technical was to shine and
provide families with unreal live streaming. This enabled them to have their complete funeral
service under our roof, offering a very dignified funeral service without leaving our
funeral home until interment was to take place, complete, dignified and very respectful services
took place in our funeral home and I must personally thank all the Clergy who so kindly officiated at
these services, making them so special to bereaved families.
Thomas developed our online condolence book, which we could then email to families and they could share without printing, yet another help to the environment while improving our service.
I believe we took the right approach, improving our service and developing to a new world which we
all have to face and get used to. We believe there was enough disruption to life and death without
us adding to a families grief and refusing to offer the professional service we have become respected
for. We had no choice but to adjust and change a little, but I believe in holding on to the values
which made us what we are, showing respect for both the deceased and bereaved. Our investment
in our knowledge, skills and premises helped us to keep up and improve our standards, something I
have always believed were more important than funeral vehicles and will be remembered long after
a number plate digits are forgotten.
The number one asset of course was my fellow workers who decided from day one to provide all
services in a dignified and professional manner. From first contact with a family to final interment,
everyone worked to ensure all standards were maintained at all times, something I am very grateful
for, we improved every aspect instead of cutting back, sticking to our original motto
"dedicated to those we are privileged to serve"
Grey's funeral home
"My opinion one of the best undertaker's I have ever dealt with is our Eamonn Grey one click of a finger and you are safe and worry free and true to his professionalism does the job 101% all areas covered
We are available 24 hours whenever you need assistance please phone us on 0504 31438